How to Fix Outlook error 0x800ccc13

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  • Updated on January 19th, 2023

As we all are well aware that MS Outlook is a widely used application for email exchange server. With the help of Outlook user easily send and receive their emails including attachment like images, calendar, etc. But sometimes Outlook displays some pop-up messages which indicate some error like sending reported error 0x800ccc13. So in this article, we are going to discuss how to fix Outlook error 0x800ccc13.

What is 0x800ccc13 Outlook error

Error 0x800ccc13 cannot connect to the network is shown when you have recently downloaded Windows 10 and faulty system upgrade corrupts the PST file. In such a situation, the user encounters the problem and error such as Outlook send to receive an error.

Cause of Microsoft Outlook error 0x800ccc13

One can resolve the error only if he knows the reason for that error. So let’s discuss some of the causes of Outlook send to receive an error.

  • PST File Corruption – corrupted PST file is responsible for Outlook error 0x800ccc13 because faulty updates corrupt the PST file, And once the PST file is corrupted then Outlook is unable to send and receive emails.
  • Virus attack – Virus attack affect the integrity of the PST file in the Outlook. Due to which various file including PST file gets destroyed. Hence Outlook stops working properly and generates an error.
  • Program shutdown – If the system shut-down accidents due to which Outlook is closed. This might corrupt PST file. Due to which unwanted error message pop-ups. So always close the window properly.
  • Hard drive failure – Hard drive stores the entire data of the computer. So if there is any bad sector in the hard drive, it can damage the entire file. If you have any doubt in the structural integrity of the hard drive then take it to the service center.

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Techniques to Resolve Outlook email error 0x800ccc13

Way to fix Error 0x800ccc13

There is a number of ways to handle this error, you can try any 1 suitable for you.

Method 1: Repair PST File

Step1) Launch Scanpst.exe.

Step2) Locate the corrupted file from the browser which you want to recover.

Step3) After selecting the PST file click on start to scan.

Step4) Once the scanning process is completed, the error of the file will be displayed. Click on the repair.

Method 2: Remove Outlook Add-in

Step1) press Windows key + R.

Step2) Enter Outlook/safe in the open box.

Step3) Go to file menu and tick on Outlook option button.

Step4) Click on Add-ins and then on GO beside manage add-ins.

Step5) Review the offending Add-ins and disable it.

Step6) Restart the Outlook.

Method 3: Third party tool

As now we are aware that error 0x800ccc13 occurs mainly because of damaged PST file. So user can use PST Recovery tool to recover the Outlook pst file easily. This tool is easy to use because of its user-friendly interface. Even a novice user can recover his/her file with the help of this tool.


It’s very common that once the update of an application is launched then it starts affecting the installed program. So it can not be avoided but can be fixed. Above in this section, we have discussed Outlook error 0x800ccc13. I hope the solution given in this article will be helpful.

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